PM-72 Principles of Front Office Operations

Principles of Front Office Operations is a specialized subject in the IIPM curriculum, designed to provide comprehensive knowledge and practical skills for management professionals.

What this paper covers

• Front Office Department Introduction
• Reservation Activities & Systems
• Check-In, Check-Out, Accounting, Credit Control
• Guest Services, Corporate & Group Sales
• Yield Management, Electronic Front Office, Legal Aspects

Programmes that include it

• MBA
• PG Diploma
• Diploma
• Advanced Diploma
• Executive MBA